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General Terms and Conditions of Sale

Preamble

These Terms and Conditions apply exclusively between Cento Fiori srl, exclusive owner of the “Linea Unika” brand, whose head office is located at: Via Broaldo 2/3, Loc. Mercatale 40064, Ozzano Emilia (BO) TVA number: 02697091201, hereinafter referred to as the “Company” and any person who makes a purchase on www.lineaunika.it, hereinafter referred to as the "Customer". These Terms and Conditions may be varied. These General Terms and Conditions of Sale will apply from the date they are posted online.

Art. 1 Purpose of the contract 

According to these Terms and Conditions, the Company distance sells and the Customer distance buys the goods offered for sale on www.lineaunika.it. This contract can only be concluded via Internet. The Customer’s access to www.lineaunika.it and placement of a purchase order by following the website guided procedure determine contract closure.  

Before confirming an order, the Customer undertakes to look over these Terms and Conditions, with particular attention to the pre-contractual information provided by the Company, and to accept them by checking the specific box.

In accordance with art. 51 par. 1 of Decree Law n. 206/2005 modified by Decree Law n. 21/2014, the order confirmation e-mail will provide the Customer with a link allowing him/her to download and save a copy of these Terms and Conditions.

 

Art. 2 Pre-contractual information for consumers - art. 49 of Decree Law 206/2005

Before closing the contract, the Customer undertakes to look over the goods characteristics, which are listed in each product’s data sheet at the moment of choosing. The Customer also undertakes to look over the “Use and dosage” section in the description of the products he/she is interested in.

Before the contract is closed and the purchase order is validated with “payment obligation” the Customer is informed upon:

  • - The products total price, including taxes and itemizing shipping costs and all other costs;
  • - The payment methods;
  • - The conditions, terms and procedures concerning the right of withdrawal (art. 6 of these terms and conditions) and the model withdrawal form referred to in Annex I, part B of Decree Law n. 21/2014;  
  • - The fact that the Customer will bear the cost of returning the goods in case of withdrawal; 
  • - The existence of a legal guarantee of conformity for the purchased goods; 
  • - The conditions of after-sales assistance.

 

The Customer may, at any time and in any case before the conclusion of the contract, look over the following information concerning the Company:

Cento Fiori srl,
Via Broaldo 2/3, Loc. Mercatale 40064, Ozzano Emilia (BO)
TVA number 02697091201
Tel. (0039)051.651.51.61
E-mail: [email protected]

 

Art.3 – Contract closure and efficacy

Generation of an order confirmation e-mail by the Company determines contract closure. This e-mail includes the Customer’s data, the purchase order number, the goods price, the shipping costs and the shipping address.  The Customer undertakes to check accuracy of his/her personal data included in the e-mail and to promptly report inaccuracies to the Company.

The Company undertakes to present and describe the products in the best way possible. Nevertheless, mistakes, inaccuracies or small differences between the website and the final product may occur. Products pictures on www.lineaunika.it are for illustrative purposes only and do not represent a contractual commitment.

The Company undertakes to deliver the goods within 20 days from the order confirmation e-mail date.


Art. 4 – Availability

Availability of products refers to the actual availability at the time of the purchase order placement by the Customer. Availability is purely indicative for, since several users visit the website simultaneously, products could be sold to other customers before the purchase order is confirmed.

Total or partial unavailability of products may occur even after the order confirmation e-mail is sent. In this case, the purchase order will be automatically amended to remove the unavailable product and the Customer will be informed accordingly via e-mail.

 

Art. 5 - Methods of payment

Customer may pay for their goods by advance bank transfer, C.O.D or Pay Pal. All communications concerning payments and all data provided by the Customer at the time of payment are made on dedicated and secured lines.

 

Art. 6 - Prices

The prices displayed on www.lineaunika.it are stated in Euro and include VAT. Product prices displayed on www.lineaunika.it exclude shipping costs, which will be included in the summary of your order displayed on-screen before the order is finally confirmed.

The Customer agrees that the Company may adjust its prices at any time; nevertheless, the Customer will be charged according to prices in effect at the time of the order placement and showed in the order confirmation e-mail sent by the Company. In case of any kind of error, including computer, manual and technical errors, which may lead to an unintentional and significant change in prices, thus resulting in excessive or clearly piddling prices, every purchase order will be considered invalid and cancelled. The Customer will be refunded within 30 days from the order cancellation date.

 

Art. 7 – Warranty of conformity

In case of defective or damaged products within 5 days after delivery, the Customer is entitled to free reparation or replacement. After this period of time, in case of defective or damaged products the Customer will have to submit a written report poiting out the damages to [email protected]. The Company reserves the right to request proof of damage, including photos and detailed descriptions of the damage. Once the request has been processed, the Company will arrange for the return of the product at its expenses and according to the Customer availability. 

 

La parte sopra citata si applica esclusivamente a difetti attribuibili a difetti di fabbricazione. Sono esclusi da tali non conformità i danni causati da trasporto. In caso di consegna della merce con evidenti danni all’imballaggio, che possono presumere una cattiva gestione del trasporto, il Cliente è obbligato a comunicare e sottoscrivere al corriere l’accettazione della merce con riserva. In caso in cui il Cliente non accetti con riserva non sarà possibile all’Azienda avvalersi verso il Trasportatore per la richiesta di risarcimento, causando quindi l’impossibilità di risarcire il Cliente.

 

Art. 8 - Delivery

Products are delivered only to Italy and Europe. All orders to be shipped to a non-European country will be evaluated on a case-by-case basis according to the desired goods.

Products are delivered to the delivery address provided by the Customer at the moment of purchase within 20 days from the date of the order confirmation e-mail sent by the Company.

The Company releases an invoice for every purchase order made on www.lineaunika.it. The invoice will be enclosed to the shipped package and is available upon request at [email protected] after the order has been processed. The invoice includes the information provided by the Customer at the time of purchase. After the invoice is released, it would be impossible to amend such information.

Pick up at our plant in Via Broaldo 2/3 – Loc. Mercatale, 40064, Ozzano Emilia (BO) is free of charge.

 

Art. 9 – Responsibility

The Company is not responsible if, due to force majeure or fortuitous events, including internet malfunctions, is unable to fulfil its contractual obligations.

All products must be used according to the “use and dosage” section that is reported on the product’s technical sheet on the website and on the product’s label.The Company is not responsible for any misuse. The Customer is liable for every misuse of the products and for the damages this might cause to third parties.

 

Art. 10 – Access to website

The Customer has the right to access the website for consultation and purchase purposes only. Any other use of this website and its content, including use for commercial purposes, is forbidden. This website and its content, including all visual and audio content, are the property of the Company and are protected by intellectual property rights.

Art. 11 - Cookies

www.lineaunika.it uses cookies, which are electronic files used to store information about the Customer’s visit on our website (consulted pages, date and hour of access to the website…). Cookies help the Company provide customized services to its customers.

You may decline to accept cookies by modifying your web browser settings. Nevertheless, in order to complete the online purchase, cookies must be enabled.

For further information click here.

Art. 12 - Entire agreement

These General Terms and Conditions of Sale comprise all of the clauses herein. If any clause in these Terms and Conditions of Sale is declared fully or partially invalid or unenforceable in accordance with the law, such invalidity or unenforceability will affect only that provision or the part that is invalid or ineffectual. All other clauses will remain valid. 

Art. 13 - Applicable law and jurisdiction

These Terms of Use are governed by and construed in accordance with the Italian law. The parties submit all their disputes arising out of or in connection with this agreement to the exclusive jurisdiction of the Court of Bologna, Italy.


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