Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our politique de confidentialité.
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GENERAL CONDITIONS
These conditions are valid only between the company Cento Fiori srl, exclusive owner of the brand “Unika”, whose head office is located in Via Broaldo 2/3, Loc. Mercatale 40064, Ozzano Emilia (BO) VAT 02697091201, hereinafter referred to as “Company” and anyone who makes online purchases at www.lineaunika.it hereinafter referred to as “Customer”. These conditions can be subject to change at any time and the website is equivalent to the effective date.
Art. 1 Object of the contract
With the following general conditions of sale, the Company sells and the Customer buys remotely the goods offered for sale on the website www.lineaunika.it. The contract is concluded exclusively through the internet network, through the access of the Customer to the address www.lineaunika.it and the realization of a purchase order according to the guided procedure provided by the site itself. The customer undertakes the responsibility to read carefully before proceeding to the confirmation of the order, these general conditions of sale, in particular the pre-contractual information provided by the “company” and to accept them by flagging the indicated box.
In the order confirmation email, the “Customer” will also receive a link so as to be able to download and store a copy of the “general conditions of sale “as provided for by art. 51 paragraph 1 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.
Art. 2 Pre-contractual information for the consumer – Art. 49 of Legislative Decree 206/2005
The “Customer” before the conclusion of the purchase contract, takes note of the characteristics of the goods that are illustrated in the individual product sheets at the time of selection. The “Customer” will also undertake to view the “Use and dosage” section in regards to the product of interest. Before the conclusion of the purchase contract and before the validation of the order with “payment obligation”, the “Customer” is informed about the following:
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- Total price of goods including taxes, with details of shipping and any other costs;
- Methods of payment;
- Conditions, terms and procedures for exercising the right for refund (art. 6 of these conditions) as well as the type of refund form referred to in Annex I, part B of Legislative Decree 21/2014;
- Information that the “Customer” must bear the cost of returning the goods in case of refund;
- Existence of the legal guarantee of conformity for the goods purchased;
- After-sales service conditions.
The Customer may at any time and in any case before the conclusion of the contract, take notice of the information relating to the Company, as follows:
Cento Fiori srl,
Via Broaldo 2/3, Loc. Mercatale 40064, Ozzano Emilia (BO)
P.IVA 02697091201
Tel. (0039)051.651.51.61
Mail: info@lineaunika.it
Art. 3 – Conclusion and effectiveness of the contract
The contract of sale is considered final with the communication by the “Company” to the Customer of an e-mail confirming the order. The e-mail contains the Customer’s data and the order number, the price of the goods purchased, the shipping costs and delivery address to which the goods will be sent. The Customer undertakes to view and verify the correctness of the personal data contained therein and to promptly notify the “Company” of any corrections that may be required.
The “Company” takes the responsibility to describe and present the items sold on the website in the best possible way. Nevertheless, some errors, inaccuracies or small differences between the site and the actual product may be highlighted. Moreover, the photographs of the products presented on www.lineaunika.it do not constitute a contractual element, as they are only representative.
The Company shall take the responsibility to deliver the goods within 20 days from the order confirmation date sent by the “Company” and by email to the “customer”
Art. 4 – Product availability
The availability of products refers to the actual availability when the Customer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of several users, the products could be sold to other customers prior to order confirmation.
Even after the “company” sends the order confirmation by email, there may be cases of partial or total unavailability of goods. In this case, the order will be automatically rectified with the removal of the unavailable product and the “Customer” will be immediately informed by e-mail.
Art. 5 – Payment methods
Any payment by the “Customer” may be made by: advanced bank transfer, cash on delivery and PayPal.
The communications relating to the payment and data communicated by the “Customer” at the time of purchase takes place through secure and protected telecoms.
Art. 6 – Prices
All sales prices of the products indicated on the website www.lineaunika.it are expressed in “Euro” and include VAT (Value added Tax). Shipping costs are not included in the purchase price, but are indicated and calculated at the end of the purchase process before payment is made.
The Customer accepts the “Company” rights to modify its prices at any time, however the goods will be invoiced on the basis of the prices indicated on the website at the time of order creation and indicated in the confirmation email sent by the “Company” to the “Customer”. In the event of a computer, manual or technical error of any other nature that could lead to a substantial change, and not foreseen by the “Company” in regards to sales prices to the public, the purchase order will be considered invalid, cancelled and the amount paid by the “Customer” will be refunded within 30 days from the day of the cancellation.
Art. 7 – Legal guarantee of conformity
In the event of receipt of products that do not conform to orders or are defective, the “Customer” is entitled to the legal guarantee of conformity of the product at no cost either by repair or replacement of the product. The Customer may exercise this right if the defect occurs within 5 days after delivery of the product. Subsequently, the customer must respond in writing and sent by email to “info@lineaunika.it” in case of defective or a non-compliant product. The “Company” will use the right to request evidence in the form of photos and accurate descriptions of the defect of the goods. Once the defect of the good/s has been validated, the “Company” will arrange, at its own expense, the collection of the product, consistent with the availability of the “Customer”.
The above-mentioned applies only to defects attributable to manufacturing defects. Damage caused by transport is excluded from such non-conformities. In case of delivery of goods with obvious damage to the packaging, which may assume a mismanagement of transport, the “Customer” is obliged to communicate to the courier the acceptance of the goods with reservation. In case the “Customer” does not accept with reservation, it will not be possible for the “Company” to make use of the Carrier for the claim for compensation, thus causing the impossibility of compensating the “Customer”
Art. 8 – Delivery methods
The “Company” will only accept orders for delivery within Italy and Europe. Orders received from outside Europe will be evaluated specifically on an individual basis and depending on the goods ordered. The products will be delivered by courier to the address indicated by the “Customer” at the time of order no later than 20 days from the date of receipt by the “Customer” of the order confirmation email sent by the “Company”.
For each order placed on the website www.lineaunika.it, the “company” issues an invoice for the goods shipped. The invoice is physically attached to each shipping package and available on request to the email info@lineaunika.it, after the order is processed. The invoice will contain the information provided by the “Customer” during the purchase process. After the invoice is issued, it will not be possible to make any changes to the data indicated in the invoice.
The collection of goods at our factory located in Via Broaldo 2/3 – Loc. Mercatale, 40064, Ozzano Emilia (BO) is a free service and does not involve transport costs.
Art. 9 – Liability
The “Company” assumes no responsibility for faults attributable to “force majeure” or unforeseeable circumstances, even if dependent on malfunctions and disruptions of the internet network, in the event that it fails to execute the order within the time allowed contract.
The “Company” assumes no responsibility for the misuse of the products it sells. The products must be used by the “Customer” following diligently the “use and dosages” section shown both on the label and in the product sheet on the website. Any improper use of the product that causes damage to third parties will be attributable exclusively to the “Customer”.
Art. 10 – Access to the site
The “Customer” has the right to access the site for consultation and purchase. No other use, in particular commercial use, of the site or its content is permitted. The integrity of the elements of this site, sound or visual, remain the property of the “Company” and are protected by intellectual property rights.
Art. 11 – Cookies
The website www.lineaunika.it uses cookies. Cookies are electronic files that record information relating to the Customer’s navigation on the site (pages consulted, date and time of consultation, etc.) and allow the Company to offer a personalized service to its customers.
The “Company” informs the “Customer” of the possibility to disable the creation of such files, by accessing its Internet browser configuration menu. It is understood however that this will prevent the “Customer” from proceeding with the online purchase.
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Art. 12 – Entirety
These General Conditions of Sale are constituted by the totality of the clauses that compose them. If one or more provisions of these General Conditions of Sale are considered invalid or declared invalid pursuant to law, regulation or following a decision by a court having jurisdiction, The other provisions will continue to have full force and effect.
Art. 13 – Applicable law and competent court
These General Conditions of Sale are subject to Italian law. Any dispute that is not amicable will be subject to the exclusive jurisdiction of the Court of Bologna.
